ORDER DELAY NOTIFICATION
In order to provide faster and more reliable shipping to our customers, we upgraded our order fulfillment system from Jan 9th to Jan 31st.
For orders placed during that time will be processed on Feb 1st .
For orders already shipped, the delivery time remains unchanged. Please kindly check the chart below.
DELIVERY & SHIPPING
Delivery Time= Processing Time + Shipping Time
For every piece in our collection, the estimated processing time is listed on the product page. Add the processing time to the shipping time to estimate when you will receive your order.
Many factors contribute to delivery time. We make every effort to ship your product out as soon as possible within these time frames that are listed on each product page.
To US,UK,DE,FR,CA,:5-12 Business Days
To Other Countries: 20 Business Days
Only Ship to Brazil: 8-10 Business Days
Only to US,UK,CA,FR,DE: 5-9 Business Days
2-4 Business Days
(Free over $150)
*Please note that the time frame mentioned above does not include production time and account for delays caused by vendors or service and weather disruptions.
Shipping insurance refers to coverage for parcel sent through a carrier that is either damaged or lost during the shipping process. We will reship the parcel to you immediately at no extra charge if it is reported lost or damaged.
It costs $1.99,you could select it in secure checkout page.
TRACKING AN ORDER
You'll receive an e-mail that confirms your order has been shipped, issues your shipment tracking number, and provides a direct link to the carrier's package-tracking site. If you require further tracking information, please contact us
When your order are shipped, you will receive a shipping notification email to track your order. You can also check the status of your order here