Rainbow Bridge Element - Legend has it that when a pet dies, it reaches a place called Rainbow Bridge where it lives happily ever after and waits for its owner to reunite with it. Customized Memorial Necklace - This is a sentimental necklace to remember your furry friend who crossed the Rainbow Bridge. The necklace features a rainbow as well as paw print, which can be customized with your pet's initials to tell him/her that you will never forget the happy times you had together. Emotional Resonance - The design on the attached card also reads "I crossed the rainbow bridge knowing that I was loved" of rainbow bridge legend, which is easy to have emotional resonance. Thoughtful Gift - A beautiful gift for a friend who has lost a pet. This necklace with a sweet poem is a great way to comfort them!
1. The chain length mentioned at our website does not include the pendant. Click here to check the chain length guide.
3. Please feel free toEmail us with any special requests or questions.
DELIVERY & SHIPPING
Delivery Time = Processing Time + Shipping Time
All items are made-to-order, so it is requested 1-3 business days to handcraft. Please refer to a more accurate processing time noted under the product page add-to-cart button.
We provide multi shipping methods for you to choose from as followed frame.
Method
Shipping Time
Price
Standard Shipping
To US,UK,CA,FR,DE,NZ: 5-9 Business Days
To Other Countries: 6-10Business Days
Free
Expedited Shipping
To US,UK,AU,DE,NZ: 4-6 Business Days
$7.95
Expedited Shipping
ToCA: 6-8 Business Days
$9.95
Urgent Shipping
ToUK: 2-5 Business Days
$12.95
Urgent Shipping
To Other Countries: 2-4 Business Days
$28.5
(Free over $150)
*Please note that the above time frame doesn't include production time or account for delays caused by vendors and weather.
SHIPPING INFORMATION
Shipping Address -The shipping address will be taken from the PayPal record (PayPal checkout model). The address can be changed before we ship your orders. However, once we ship your orders, the shipping method or address can't be changed.
1. If there is a problem with your address and that caused the package to return, then you will be charged for the shipping cost if you require a refund.
2. Also, please note that all the personalized items need to be charged for 30% restocking fee if it is returned to us due to incorrect or incomplete address.
Order Tracking - After your order is shipped, you will receive a shipping notification email. If you require further tracking information, please click here to check.
Should you not be totally satisfied with your items we offer 99 day returns and exchanges service to ensure you are left as happy as possible.
Please see here for the full list of terms and conditions for our refund and exchange policy.
Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.